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The Distribution Manager screen is where you can choose means for inviting respondents and controlling survey access. For a keyed survey, you must visit Distribution Manager to set valid keys for use with that survey. You can also distribute e-mail invitations using our automated invitation system.

• Generate Keys
  
  
• View Keys
  
  
• Spam
  
  
• Privacy
  
  
• Compose Invitation Emails
  
  
• Set/Change Single Key
  
  
• Add Keys
  
  
• Send Invitations
  
  
• View Previous/Follow-Up
  
  

• Generate Keys
  
  For Surveys utilizing Auto-Generated Keys, there will be a "Generate Keys" link in the distribution manager which will allow you to create valid keys to access the survey. This feature is needed if you will be distributing the survey in some way other than through our invitation system. These keys can either be distributed as "passwords" that need to be entered to access the survey, or embedded in the URL's provided for the survey (as is done in our e-mail invitations.) If you choose to embed the key in the URL the format will be as follows:

  http://surveys.supersurvey.com/survey-bin/surveys/sXXXXX.pl?surveykey=YYYYYYYYYY

  Where XXXXX is the survey ID number and the generated keys are merged into the field YYYYYYYYYY (if the survey is to be secure, replace "http:" with "https:")
  
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• View Keys
  
  View Keys permits owners of surveys with wither Auto-Generated Keys or with Custom Keys to check on the keys which have been validated for use. Survey owners can tell which keys have been used, and which have yet to be used. Also, unless the survey is at Anonymous privacy level, a survey owner can check the results from any particular key.

  In the event that a custom key no longer should be valid, keys can be rescinded from the View Keys screen.
  
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• Spam
  
  Spam is unsolicited, bulk commercial email. It is costly, annoying, and possibly illegal. Most spam is advertising for illegitimate products.

  SuperSurvey does not tolerate the use of our mail facilities for spam; therefore, any use of SuperSurvey's distribution email system for purposes materially unrelated to survey invitations will result in a freezing of the account.

  SuperSurvey also wishes to stress that, while research survey invitations are not necessarily commercial email, it is unwise to invite large numbers of people with whom the survey maker has no connection via email.

  SuperSurvey honors requests by individuals to opt out of receiving any survey invitations from SuperSurvey's automated invitation system. To ensure privacy, opt-out email addresses are visible only as non-respondents to survey owners.
  
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• Privacy
  
  Privacy concerns affect distribution decisions both technically and methodologically. In accordance with SuperSurvey's Privacy Policy and User Agreement, we ask you to consider the following:
  • Non-Anonymous (regular) surveys with Auto-Generated Keys or Custom Keys permit survey owners to possibly personally identify respondents.
  • Anonymous surveys attempt to insulate the responders' identity by not linking key/invitation/email information with a set of responses. However, it is the contractual obligation of the survey owner not to attempt to identify personally the responses of any individual responder.
  • We recommend that survey professionals using SuperSurvey make available to their survey respondents a privacy policy of their own. Sample guidelines for the survey industry can be found from CASRO (an industry group not affiliated with SuperSurvey).
  
  
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• Compose Invitation Emails
  
  To make inviting survey takers and distributing keys easier, SuperSurvey™ includes an email composition system. In addition to a link that will take respondents to your survey, the invitation system will automatically include an Auto-Generated Key, or the Single Key. The key is actually embedded in the link that the respondents follow to access the survey, so the key can be passed to the server without them having to specifically enter it. For no-key surveys, or for Custom Key surveys, a key will not be included. (In a typical survey using Custom Keys, the keys are usually set up as items the the respondent will know, such as employee ID #'s. You will want to include instructions such as "Please use your Employee ID # to log in to the Survey" as part of the invitation e-mail.)

  Survey makers are free to use their own email programs or other means to invite survey takers. Because of concerns about spam, the survey maker can not alter the URL, or the survey keys sent out, for emails sent through the invitation system. Also, each email will include the survey maker's real email address.

  Messages sent through the composer are sent into a mailing queue, to be sent out within one hour.

  Please note that BASIC surveys are limited to sending 25 invitation emails, to avoid abuse of the free system.
  
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• Set/Change Single Key
  
  Here you can set or change your Single Key.

  Please note that changing the Single Key will prevent anyone who is trying to take the survey using the old key from succeeding! Changing the Single Key once invitations have been sent should only be done thoughtfully and prudently.
  
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• Add Keys
  
  Sometimes, a survey owner needs specifically to add keys (such as with Auto-Generated Keys or with Custom Keys), and not to send out automated invitations from SuperSurvey™. For surveys with Custom Keys, survey owners give lists of keys or username/key pairs to validate. An example would be if you used employee IDs for your Custom Keys, and wanted to invite employees using your internal email system. In that case you would add the list of IDs to the custom keys using Add Keys. Along with sending out emails with enclosed keys, owners of surveys with Auto-Generated Keys have the option of generating any number of keys for their survey, for distribution by other means. For example, you may wish to have a method to hand out keys via printed paper slips, or by your own automated email process.
  
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• Send Invitations
  
  To make inviting survey takers and distributing keys easier, SuperSurvey™ includes an email composer system. In addition to a link that will take respondents to your survey, the composer will automatically include an Auto-Generated Key, or the Single Key. For no-key surveys, or for Custom Key surveys, a key will not be included.

  Survey makers are free to use their own email programs or other means to invite survey takers. Because of concerns about spam, the survey maker can not alter the URL, or the survey keys sent out, for emails sent through the Composer. Also, each email will include the survey maker's real email address.

  Messages sent through the composer are sent into a mailing queue, to be sent out within one hour.

  Please note that BASIC surveys are limited to sending 25 invitation emails, to avoid abuse of the free system.
  
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• View Previous/Follow-Up
  
  View Previous Invitations allows the survey's owner to see to whom invitations have been sent. In addition, for non-private surveys using Auto-Generated Keys, survey owners can check which keys have been used and can send follow-up reminder emails to invitees who have not yet responded.
  
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