Basic View
Basic View is the box at the top of the Results Viewer main page. It is
meant to give you easy,
one-click access to most of the results layouts you might need.
From Basic View, you can choose to
Conditions
A powerful tool in extracting answers from your dataset is the use of
Conditions. A conditions is
basically a "WHERE" type statement such as this:
- Show me raw results WHERE the answer to "what is your favorite color"
is "blue".
The question and corresponding answer in the sentence above are specified
in the Conditional Analysis
box. You may set up to three such question-based conditions in
Conditional Analysis, in the
boxes that say "and where:". (Please note that when specifying which
answer you are filtering on,
some browsers give you a box with very small "up" and "down" arrows!)
Other conditions you can add are
the Duplicate
Filter and specifying which Respondent
IDs to include.
All conditions which you are currently applying to a given results view
are displayed at the top of
the page under the header "Applied Conditions."
In addition, you can
set which layout you wish to see (Results
Summary, Graphs, or Raw Results), and what Questions or Non-Question Data you wish to include.
Download
Results can be downloaded in CSV (Comma Separated Values) format, which is
compatible with nearly
every statistical, database, and spreadsheet program (including Microsoft
Access and Excel, SPSS,
and Stata). Just right-click on "Download all raw results" from the Basic
View screen, and choose "Save Link As..." or "Save Target As..."
After downloading, in most statistical, spreadsheet, or analysis programs,
you can open CSV files
using a procedure similar to the following:
- Open the application first, and make a new file.
- From the File menu, choose Import.
- Set the file types to show to "All".
- Select the file that you've saved.
- If prompted for the filetype or delimiter, choose "CSV" or
"Comma-Separated".
If you have any difficulties with downloading results, please don't
hesitate to write to support@supersurvey.com.
Duplicate Filter
One of the Conditions you can apply in Results
Viewer is our proprietary
Duplicate Filtering algorithm. Using the Duplicate Filter helps to
eliminate cases of possible survey
misuse by cutting out responses that appear to be duplicates. You can
enable Duplicate Filtering by
checking the box at the bottom of the Conditional Analysis page, or
clicking the link at the top of the
Raw Results page.
While the method of the Duplicate Filter is proprietary, it uses time of
response, response content,
and IP addresses to help spot patterns of misuse. The algorithm is
updated periodically to improve
its effectiveness. Please note that if you are administering many surveys
from a fixed number of
computers at one location, such as holding an in-house CAPI (Computer
Aided Personal
Interview) survey, the Duplicate Filter might give erroneous results.
Graphs
SuperSurvey can automatically graph results from Results
Summary. Just apply whichever conditions you wish, view as Results
Summary, and click the
"graph" icon next to the question text.
SuperSurvey opens a new window and automatically presents the available
types of graph for the type of
question (for example, a pie graph is only appropriate for single-answer
multiple choice). You can
select from the following options:
- Graph Type: Both 3D and regular types available.
- Graph Settings: Colors, Font, Grids/Shading, and Logo are all
customizable.
- Graph Labels: SuperSurvey automatically adds labels to axes and
sections; you can modify the text
for your own purposes (note that in smaller graphs, long text labels might
overlap!).
Finally, you can download your graphs as PNG (Portable Network Graphics)
format. If you need your
graphs changed into another format, or have any other questions regarding
graphing, please let us
know at support@supersurvey.com.
Non-Question Data
The following Non-Question Data are collected and can be viewed with your
results:
- Responder ID: a unique ID, generally
in chronological order, that is
assigned to each respondent.
- Timeused: the latest time of a submission from the respondent.
- Lastupdate: the latest time at which the response record was
integrated
into the results cache; this is generally for SuperSurvey internal use and
does NOT represent the latest response time. For that information, see
"Timeused."
- Pword: the "key" used by the respondent to access the survey.
- Email: the respondent's email address as detected by our system.(NOTE:
Email will only be detected for Auto-Generated Key survey sent
through our invitation system.)
- Probable Dupe: a flag representing whether this response seems likely
to
be a duplicate, based upon repeat responses from the same IP address in a
short time period. Note that this is subject both to false positives,
which could result from a corporate proxy or firewall, and to false
negatives, which can arise from using an ISP like AOL, where subsequent
requests can come from different IP addresses. Therefore, this field must
be considered in combination with the nature of the target audience and
the access control method used.
Preview Survey
Survey Previewing is accessible from Results Viewer because it sometimes
becomes useful for a survey
owner to view a question in its context to fully understand the responses
to it. And because of our
commitment to good methodology, we want to ensure that our customers have
the best resources available
not only for creating good surveys, but understanding the results as well.
If a survey has not been previewed since being activated, please allow up
to 30 seconds for the
preview to be compiled and made available.
Raw Results
Viewing Raw Results allows you to see every respondent's answer to every
question on your
survey. You can view Raw Results by clicking the "View All Raw Results"
link in the Basic View box,
or by choosing "Raw Results" from the "Show Me" box at the top of Conditional
Analysis.
The advantage to viewing in the Raw format is that you can see all the
data in one table in
one window. However, the document can be very large and possibly
unwieldly, so you may wish to view
Results Summaries or another more
concise format.
While viewing Raw Results, you can also apply Conditions, including the Duplicate Filter.
Refresh (Reload)
Click Refresh to make certain that the data you are viewing reflect the
latest results. It is preferable
to use the Refresh icon in Results Viewer, rather than your browser's
refresh/reload button, to avoid
conflicts between your browser and the server.
Respondent IDs
Respondent IDs are numbers which are used internally in SuperSurvey's
software to identify
respondents. They may seem confusing to survey owners: they do not start
at 1, and they do
not necessarily go in order.
Why do we include Respondent IDs, then? The answer is that they help us
keep track of response data
and assist in enhancing the privacy of respondents for Anonymous surveys,
and they give you a
specific, constant identifier by which you can refer to a respondent (in
Conditional Analysis, for example).
Results Monitor
Exclusively from SuperSurvey™, survey owners can view updates on
their survey's responses, in
real-time, on the desktop. Just click on "Open Results Monitor" from the
Results Viewer main page,
and a small window will stay open on your desktop which will update you at
a set interval if any new
responses are received.
Results Summary
The Summary format for results viewing performs a quick tabulation on each
question, and includes a
mini-bar graph with numbers and percentages, where possible. In Results
Summary format, you may
choose to Graph the question's results and/or view
any free-input type responses.
The benefits to Summary format are many: speed, easy at-a-glance data
review, and quick
percentages. However, if you have a more complex question type, such as a
multiple choice with
fill-in "other" boxes, you may have to view Raw
Results in order to
understand your responses thoroughly.