The Super Survey Origin Story
How did it start?
Our story began in 2003 when our founding partners Michael and Martyn spent a year building Pulseware Enterprise Feedback Management, the original version of our online survey maker.
Originally a web development agency we began offering our customers the tools we had developed for ourselves. The rest as they say is nerd history.
We were fortunate enough to gain the support of a few fantastic customers very early on. Nissan and many local Australian govt. agencies utilized us to manage large scale online surveys in a baptism of fire. As our the needs of our customers grew so to did our education in the unique and demanding challenges gathering large scale feedback online brings.
After more than 17 years our customers continue to surprise us in finding new ways to utilize our survey software in everything from psychometric evaluations to viral quizzes and lead generation. We're still a privately owned Australian business operating primarily out of Sydney with a now long history online. We sincerely value feedback so if you're thinking of it go ahead and reach out.
What do we do?
We need to be able to handle traffic exceeding several million survey responses per day and do so without slowing down.
Almost hourly attackers will attempt to take down and manipulate survey results. We need to be able to distinguish between real and fraudulent feedback while attackers continue to evolve
and become more sophisticated. If something goes wrong it's not us that looks bad, it's our customers so these are problems we obsess over.
We also operate with a philosophy of data driven development. This means we're constantly experimenting with new features, designs and architecture. It is our customers that set our todo list and our customers who determine how well we're doing.
Want to send us mail the old fashioned way? You can reach out to us at:
Suite 1, Ground Floor,
Innovation Campus UOW Squires Way,
North Wollongong NSW 2500