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Market research survey questions for a new product or market

A market survey sample of 13 questions, answered in about four minutes by people who buy in your category.

  • 13questions
  • About 4 minto answer
Market Research Survey · answer to move through it
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Question 1 of 13 Screener
When it comes to buying [CATEGORY], which of these fits you best?
I buy it for myself or my household
I choose it for my team or company
I recommend it, someone else decides
I used to buy it but stopped
I have never bought any of it
Question 2 of 13 Screener
When were you last involved in a purchase in [CATEGORY]?
In the last month
One to three months ago
Four to twelve months ago
More than a year ago
Never
Question 3 of 13 Problem and workaround
What do you use today to deal with [PROBLEM]?
A paid product or service
A free product or service
A spreadsheet or a manual process
Someone else handles it
Nothing, I put up with it
Question 4 of 13 Problem and workaround
How often does [PROBLEM] come up for you?
Every day
Every week
Every month
A few times a year
Almost never
Question 5 of 13 Problem and workaround
The way I handle this today works well enough.
1
2
3
4
5
Strongly disagreeStrongly agree
Question 6 of 13 Problem and workaround
In the past year, what did you pay for to deal with [PROBLEM]?
Software or an app
A service or a contractor
Equipment or supplies
Training or a course
Nothing, I paid for none of it
Question 7 of 13 How buying happens
Who decides whether to buy something like this?
I decide on my own
I decide with one other person
I recommend, someone else signs off
A committee or purchasing team decides
I am not sure
Question 8 of 13 How buying happens
Where do you look first when you need to buy [CATEGORY]?
A search engine
A colleague, friend or family member
A review or comparison site
Social media or an online community
A supplier I already use
Question 9 of 13 Price and rivals
The last time you bought something in [CATEGORY], roughly what did you pay?
Nothing, it was free
Under 50
50 to 250
251 to 1,000
1,001 to 5,000
More than 5,000
I do not remember
Question 10 of 13 Price and rivals
Which of these would you pick if you had to choose one today?
[BRAND A]
[BRAND B]
[BRAND C]
[BRAND D]
I would pick none of them
Question 11 of 13 Price and rivals
It would be easy for me to switch from what I use now.
1
2
3
4
5
Strongly disagreeStrongly agree
Question 12 of 13 Your words and the score
If you could change one thing about the options on the market today, what would it be?
Question 13 of 13 Your words and the score
The options available today solve [PROBLEM] for me.
1
2
3
4
5
Not at allCompletely

The 13 market research survey questions

A market research survey is a short questionnaire answered by people who buy in a category, rather than by your own customers. It shows what they use now, how often the problem comes up, who decides and what they paid. All 13 questions are ready in our free questionnaire maker.

Plain text, one question per line, with the answer scale.

Screener

Two questions that decide who belongs in the results.

  1. When it comes to buying [CATEGORY], which of these fits you best?Choose one of 5Report buyers, choosers and lapsed buyers apart.
  2. When were you last involved in a purchase in [CATEGORY]?Choose one of 5

The problem and the fix used now

Asked before anything you might sell is mentioned.

  1. What do you use today to deal with [PROBLEM]?Choose one of 5Doing nothing counts as a rival here.
  2. How often does [PROBLEM] come up for you?Choose one of 5
  3. The way I handle this today works well enough.1 to 5 agree
  4. In the past year, what did you pay for to deal with [PROBLEM]?Choose any

How buying happens

Who signs off, and where they look first.

  1. Who decides whether to buy something like this?Choose one of 5
  2. Where do you look first when you need to buy [CATEGORY]?Choose one of 5

Price and rivals

What was actually paid, then who else could have the money.

  1. The last time you bought something in [CATEGORY], roughly what did you pay?Choose one of 7Edit the bands to fit your price range.
  2. Which of these would you pick if you had to choose one today?Choose one of 5Put four real rival names in before you send it.
  3. It would be easy for me to switch from what I use now.1 to 5 agree

Their words, then the score

One optional open question, then the rating the rest explains.

  1. If you could change one thing about the options on the market today, what would it be?Long text, optional
  2. The options available today solve [PROBLEM] for me.1 to 5, not at all to completely

Send it, then read it as a market feasibility survey

Send it to people who buy in your category, not to your customers, before you commit to a product or a market. Fill the brackets first. It collects no names or email addresses.

Start the reading at question 13. The unmet-need score is the percent who answer 1 or 2, minus the percent who answer 4 or 5. Compare it across the answers to question 1, and the group with the biggest score is the one to build for.

A go looks like a problem that comes up every week, money already spent on it, and a low score on question 13. Once you have picked the market, the purchase intent survey times the next purchase. The brand awareness survey shows whether its buyers can already name you.

One large block on the left splits along thin lines into four smaller blocks of different sizes, with a magnifying ring over the second largest
Split the market into groups you can count, then pick one.

Market research survey FAQ

What format should a market survey follow?

Screen first. Then ask about the problem and the fix people use now, how buying happens, what they paid and which rival wins, and close on one open question and the score. Add a customer profile survey when you also need demographics.

How many people should I survey for market research?

Plan on 385 completed answers: that gives a margin of error of five points at 95 percent confidence on any one percentage.[1] Plan for that many in each group you want to compare, such as company buyers and people buying for themselves.

Where do I find people to answer a market research survey?

Go where the problem is discussed: a community built around it, a partner's customer list, a trade newsletter or a paid panel. Ask the owner before you post, give a closing date, and let questions 1 and 2 screen out anyone outside the market.

Can I use it as a market survey for a new product?

Yes, before you build. Questions 3 to 6 show whether the problem comes up often and already costs money. Once you can describe the product, the concept testing questions test the idea. For a food or drink, follow with a taste test survey.

Michael Hodge, survey methodology · Updated 27 September 2026 · How templates are reviewed

Sources (1)
  1. Sawtooth Software. "Determining sample size for survey research." 2024. sawtoothsoftware.com

Find out what your market needs before you build

Thirteen questions, about four minutes, no name or email asked. Add your category and four rival names, then send the link.

Use this template