Employee retention survey: what to ask people who have not left
Eleven questions for everyone who still works for you. Read them below, or open the survey in the editor.
- 11questions
- about 3 minto answer
- 5-pointagree scale
- anonymousread by group
The 11 employee retention survey questions
An employee retention survey, also called an attrition survey, asks the people who still work for you how likely they are to be here in a year and which parts of the job would change that. It carries no names and is read as counts by group. Every question opens in the free form builder.
Are they going
A twelve-month window, so the answer can be ranked and repeated.
- I expect to still be working here twelve months from now.The headline. Report the share who disagree or strongly disagree.
- Which of these is closest to where you are right now?What they are doing now, next to what they expect.
What would move it
Six things an employer can change, one idea each, on one scale.
- The amount of work I am given fits the hours I am paid for.Asked as a ratio: work given against hours paid.
- I could take a real problem to my own manager.Kept apart from senior leaders, which a team can rate very differently.
- I have confidence in the decisions senior leaders make about this organization.Senior leaders, not the manager. Read it against the item above.
- My pay here is competitive with what I could earn elsewhere.Pay against the outside market, not against colleagues.
- There is a job here I could move into that I would want.A concrete next job, so the answer names something to plan.
- Work that goes well here is noticed by the people who decide about my job.About how the system works, not a count of thank-yous.
In your words
One choice you can count, then one box for what nobody listed.
- Which one of these would most affect whether you are still here in a year?One answer ranks the drivers against each other.
- What is the one change that would make you more likely to still be here in a year?Read in full, grouped by the driver picked at item 9.
Your tenure
The one cut that means the same thing everywhere.
- How long have you worked here?Closed bands mean the same thing everywhere.
How to use the employee retention survey
Send it to everyone who still works for you, from a person rather than a system, and leave it open long enough to catch a week of leave. Only question 1 is required. There is no name on it: say that you report only groups of five or more, and add a team question as a closed list of the groups you already report by.
Read the share who disagree with question 1, for everyone and then for each group. Average items 3 to 8 where that share is highest; the lowest is where to start. Read every answer to question 10, sorted by the driver picked in question 9.
Employee retention survey FAQ
Is an attrition survey the same as a retention survey?
Attrition is the count of people who have left. A retention survey asks the people still here how likely they are to stay and why, so you can act before that count moves. This template does the second.
How often should you run it?
Twice a year, and once about a month after a reorganization, a change of manager or a pay round. Keep questions 1 to 9 word for word between runs so the results compare.
Does saying you will leave predict leaving?
How many questions should it have?
Eleven, answered in about three minutes. It asks about one decision, staying, and six things an employer can change about the job.
Michael Hodge, survey methodology · Updated 2 October 2026 · How templates are reviewed
Sources (1)
- Nguyen, T. D., Bettini, E., Redding, C., and Gilmour, A. F. (2022). Comparing Turnover Intentions and Actual Turnover in the Public Sector Workforce: Evidence from Public School Teachers. EdWorkingPaper 22-537, Annenberg Institute at Brown University. doi.org/10.26300/3aq0-pv52. Analytic sample: 102,970 teacher-year observations of US public school teachers.
Ask the people who have not left yet
Eleven questions, about three minutes, no name on an answer. Put in your own team names and send it when you are ready.
Use this template