Student Satisfaction Survey Template

Each rating has its own worded four-point scale plus "This does not apply to me", as in the UK National Student Survey.[1] To rate one instructor, use the teacher evaluation survey.

1. How good are the instructors at this college at answering the questions you raise?Very good to not at all good, plus does not apply, requiredoffice hours and email replies more than lectures.
2. How useful is the feedback you get on your graded work?Very useful to not at all useful, plus does not apply, requireda grade with no hint of how to do better.
3. How often does feedback reach you in time for your next assignment?Always to never, plus does not apply, requiredfeedback landing after the next assignment is due.

Reaching an advisor, then the advice about what comes after graduation.

1. How easy is it to get academic advice when you need it?Very easy to not at all easy, plus does not apply, requiredadvisors who are hard to reach, not bad advice.
2. How good is the advice you get about careers after graduation?Very good to not at all good, plus does not apply, requireda career office students find too late, or never.

The offices every student deals with. Financial aid, registering without conflicts and tuition value are among the top areas students want improved.[2]

1. How easy is it to register for the classes you need?Very easy to not at all easy, plus does not apply, requiredwaitlists or time conflicts in required classes.
2. How well are changes to your class schedule explained to you?Very well to not at all well, plus does not apply, requiredlate word of cancelled classes and room moves.
3. How easy is it to get a clear answer about financial aid?Very easy to not at all easy, plus does not apply, requiredan aid office that sends students from desk to desk.
4. How good is the value you get for the tuition you pay?Very good to not at all good, plus does not apply, required

Somewhere to work, and proof that answering a survey changes something.

1. How easy is it to find a place to study on campus when you need one?Very easy to not at all easy, plus does not apply, requiredstudy space that runs out at the busiest hours.
2. To what extent are you told what changed after students gave feedback?To a large extent to not at all, plus does not apply, requiredno change seen since last time.

One rating to track, one pick that ranks the six areas, and room for anything else.

1. Overall, how satisfied are you with your time at this college?Very satisfied to not at all satisfied, requiredyour trend line from one term to the next.
2. Which one of these should this college improve first?Choose one of 6 areas, requiredwhere to start: most picked and lowest scored.
3. What one change would make the biggest difference to your time here?Open text, optionalnext term's fix list.