LMS survey questions that separate the platform from the course

Two questions that place the person.

1. Which of these describes how you use [LMS Name]?Choose one, required: I take courses in it; I build or upload the courses; I administer it for other people; I manage people who take courses in itsplit every rating by this answer before you report it.
2. How often do you open [LMS Name]?Choose one, required: Most working days; a few times a month; only when something is assigned to me; I have opened it once or twice

Find a course, start it, see what is due.

1. I can find the course I am looking for in [LMS Name] without asking anyone.5-point agree, requireda low score points at search, labels and structure.
2. Starting a course in [LMS Name] takes a reasonable number of clicks.5-point agree, required
3. I can see how much of my assigned learning is still outstanding.5-point agree, requireda reporting fix, with nothing to change in the courses.
4. What is the one thing about [LMS Name] you would change?Open text, optionalthe sentence you will quote in the ticket.

Speed, sign-in and devices. When the trouble reaches past this platform, the technology survey covers every tool your staff use.

1. [LMS Name] responds quickly enough to keep up with me.5-point agree, required
2. Getting into [LMS Name] works first time.5-point agree, requiredlow scores go to whoever owns sign-in.
3. I can do what I need to do in [LMS Name] on the device I have with me.5-point agree, required

Question 10 sorts every complaint by owner.

1. Think of the last time something in [LMS Name] frustrated you. What was it about?Choose one, required: The platform: finding it, opening it or getting through it; the material: what was actually in the course; both at once; nothing has frustrated meread this one first; it sorts every other answer.
2. The courses I have taken in [LMS Name] were worth the time they took.5-point agree, requiredthe one rating of the material, to set beside question 10.
3. [LMS Name] makes it easy to do the learning I am asked to do.5-point agree, requiredthe number to track from one run to the next.

For the people who build and run the system, sent behind a second link. Choosing or replacing a platform is a separate job, and the software evaluation survey does it.

1. I can get the report I am asked for out of [LMS Name] without exporting it somewhere else.5-point agree
2. Enrolling a group of people in [LMS Name] takes a reasonable amount of my time.5-point agree
3. When I upload new material, [LMS Name] behaves the way I expected.5-point agree
4. I can fix a permissions or access problem in [LMS Name] myself.5-point agree
5. What do you have to do outside [LMS Name] that you would rather do inside it?Open textthe answers name the integration to add next.
6. Which part of running [LMS Name] takes the most of your time?Choose one: list the jobs you suspect, plus other

For the first survey after a move.

1. Compared with the system we used before, [LMS Name] is easier to get around.5-point agree
2. I was shown enough about [LMS Name] to start using it.5-point agreelow here with high scores above is a communication fix.
3. Is there anything you could do in the old system that you cannot do now?Open text
4. Did anything you had already completed go missing when we moved?Choose one: yes; no; I am not sureevery yes is a record to check by hand.

For a catalog where courses are assigned. To decide what to assign next, run a training needs assessment.

1. I know why I have been assigned the courses in [LMS Name].5-point agree
2. I am given enough time in my working week to complete what is assigned to me.5-point agreea scheduling conversation, where a reminder would change nothing.
3. I can tell what happens if I do not finish something by its due date.5-point agree
4. What stops you finishing assigned courses on time?Choose one, with an open other