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Hiring manager satisfaction survey: 16 questions once a role closes

Sixteen questions for the manager who owned the role, about how the recruiting team ran that search.

  • 16questions
  • about 4 minto answer
  • 1 requisitionper response
  • Confidentialnot anonymous
Hiring Manager Satisfaction Survey · answer to move through it
Use this template
Question 1 of 16 This requisition
Which role are you answering about?
Question 2 of 16 This requisition
How did this requisition end?
Filled by an external hire
Filled by an internal move
Closed or cancelled without a hire
Put on hold
Question 3 of 16 The brief
Before the search began, the recruiter and I agreed which requirements were must-haves.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 4 of 16 The brief
The recruiter understood what the role involves day to day.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 5 of 16 The brief
The recruiter told me early when pay or market conditions would make the search harder.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 6 of 16 The candidates
The candidates I was sent met the must-have requirements we agreed.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 7 of 16 The candidates
The shortlist was the right size to make a real choice.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 8 of 16 The process
I knew where the search stood without having to chase for an update.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 9 of 16 The process
Interviews were arranged without delays I had to sort out myself.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 10 of 16 The process
When the search stalled, the recruiter suggested a change instead of waiting.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Question 11 of 16 Offer and speed
How well was the offer stage handled?
Very well
Well
Adequately
Poorly
Very poorly
No offer was made
Question 12 of 16 Offer and speed
How did the time this search took compare with what you needed?
Faster than I needed
About what I needed
Somewhat slower
Much slower
Question 13 of 16 Offer and speed
How confident are you in the person who was hired?
Very confident
Confident
Unsure
Not confident
No hire was made
Question 14 of 16 In your words
Which of these cost the most time on this requisition?
Nothing significant
Unclear requirements at the start
Too few suitable candidates
Too many unsuitable candidates
Arranging interviews
Approvals or feedback on my side
Offer negotiation
Candidates withdrawing
Question 15 of 16 In your words
What one change would make your next search with this team go better?
Question 16 of 16 Overall
Overall, how satisfied are you with how the recruiting team handled this requisition?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

The 16 hiring manager satisfaction survey questions

A hiring manager satisfaction survey asks the manager who owned a role how the recruiting team ran that search: the brief, the candidates, the process, the offer and the speed. It goes out once per requisition, filled or closed. All sixteen questions open ready to edit in the free online survey tool.

Plain text, one question per line, with the answer scale.

This requisition

Two fields first, so every score names its role and its outcome.

  1. Which role are you answering about?Short textRole title or requisition number, to match the answer to its recruiter.
  2. How did this requisition end?Pick one of 4Read closed and on-hold searches apart from filled ones.

The brief

Three items about the intake, where the search is set up.

  1. Before the search began, the recruiter and I agreed which requirements were must-haves.Strongly agree to strongly disagreeAgreed must-haves give the shortlist a fixed bar.
  2. The recruiter understood what the role involves day to day.Strongly agree to strongly disagreeThe job as it is done, beyond the advert.
  3. The recruiter told me early when pay or market conditions would make the search harder.Strongly agree to strongly disagreeAn early warning on pay protects the timeline.

The candidates

Fit and volume as separate items.

  1. The candidates I was sent met the must-have requirements we agreed.Strongly agree to strongly disagreeMeasured against the must-haves agreed at question 3.
  2. The shortlist was the right size to make a real choice.Strongly agree to strongly disagreeQuestion 14 shows whether it was too few or too many.

The process

The part of a search the manager sees every week.

  1. I knew where the search stood without having to chase for an update.Strongly agree to strongly disagreeA standing weekly update is the usual fix.
  2. Interviews were arranged without delays I had to sort out myself.Strongly agree to strongly disagreeRead it beside the "my side" answer at question 14.
  3. When the search stalled, the recruiter suggested a change instead of waiting.Strongly agree to strongly disagreeShows whether the recruiter acts as a partner.

Offer and speed

Three outcome items, each with an answer for a stage that never happened.

  1. How well was the offer stage handled?Pick one of 6Leave "No offer was made" out of the average.
  2. How did the time this search took compare with what you needed?Pick one of 4Speed against the manager's own need, which they can judge.
  3. How confident are you in the person who was hired?Pick one of 5A first signal. Ask again at 90 days.

In your words, then the verdict

One checklist, one open answer, then the rating.

  1. Which of these cost the most time on this requisition?Tick all that applyLists the manager's own approvals, which keeps it fair to recruiters.
  2. What one change would make your next search with this team go better?Long text, optionalOne change each, so fifty answers can be ranked.
  3. Overall, how satisfied are you with how the recruiting team handled this requisition?Pick one of 5The headline number, tracked by quarter.

How to use the hiring manager survey

Send it to the manager who owned the role, within a week of the offer being accepted or the role being closed. Applicants rate the same process separately, in the candidate experience survey.

Tell managers who reads the answers, usually the recruiting lead. The recruiter knows which roles they ran, so call the survey confidential.

For the headline, take the share of question 16 answers across a quarter that said satisfied or very satisfied. Under it, score the agree items 5 down to 1 and average each block: the brief, the candidates, the process. Your first quarter sets the baseline.

An isometric flow from left to right: a folder with a clipboard for the intake brief, a funnel with a few plain profile cards passing through, a closed folder with a check mark, and a small rating dial
Brief, candidates, close, rating: the stages of one search.

Hiring manager satisfaction survey FAQ

How do you measure hiring manager satisfaction?

Send the same short survey each time a requisition closes. Report the share of managers who answered satisfied or very satisfied, with averages for the brief, the candidates and the process beneath it.

What questions go in a hiring manager satisfaction survey?

Questions about one search, stage by stage: whether the must-haves were agreed, whether candidates met them, whether updates arrived without chasing, how the offer was handled and whether the time taken fit the need. Close on one overall rating.

Is it the same as a survey of candidates?

No. This one asks the hiring manager about the recruiting team. A candidate survey asks the people who applied about the process. Run both and read them separately.

Who runs hiring manager satisfaction surveys?

In-house and agency recruiting teams alike. US federal agencies run one too: the Office of Personnel Management worked with the Chief Human Capital Officers Council to put manager satisfaction surveys in place to improve the hiring process.[1]

Michael Hodge, survey methodology · Updated 2 October 2026 · How templates are reviewed

Sources (1)
  1. US Office of Personnel Management. "Chief Human Capital Officers (CHCO) Hiring Manager Satisfaction Survey." opm.gov

Ready when the next requisition closes

Sixteen questions, about four minutes, one role at a time. Open it in the editor and put your own stage names in.

Use this template